NHTSA Complaint #11486277 — 2011 BUICK REGAL

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11486277
Vehicle	2011 BUICK REGAL
Component	ELECTRICAL SYSTEM
Date of Incident	September 13, 2022
Date Filed	September 25, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

After heavy rain in mid-September 2022, both headlights just stopped working. The dashboard will usually display a warning or pop up symbol that something is not working, but I had no warning and got pulled over driving at dusk with no headlights. There has been been other issues with this vehicle too! The other issues include: Bluetooth connection not working at all, the transmission has “jerking” issues while changing gears and the engine revving too high while only going 30mph while driving in suburban Massachusetts. The car has less than 70k miles, these issues should not be happening. The main issue is the headlights, considering they cost around $200/ea and just stopped working with no notice.

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