NHTSA Complaint #11242120 — 2012 FORD FLEX

STEERING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11242120
Vehicle	2012 FORD FLEX
Component	STEERING
Date of Incident	August 2, 2019
Date Filed	August 6, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

MY WIFE STARTED HAVING PROBLEMS WITH HER 2012 FORD FLEX POWER STEERING LAST WEEK. THE MECHANIC INSTALLED A NEW PUMP BUT THAT DID NOT FIX THE ISSUE. THE MECHANIC THEN SEARCHED THE NHTSA DATABASE AND FOUND A RECALL NOTICE FOR 2012 FORD FLEX VEHICLES (STEERING POWER ELECTRIC SYSTEM). HOWEVER, THE LOCAL FORD DEALER SAID OUR VIN WAS NOT INCLUDED IN THE RECALL. I AM HOPING THAT ENOUGH OTHER PEOPLE HAVE HAD A SIMILAR PROBLEM SO FORD WILL ADDRESS THIS ISSUE. THE FORD DEALER AND THE LOCAL MECHANIC AGREED THAT MY WIFE SHOULD NOT BE DRIVING THE VEHICLE DUE TO THE DIFFICULTY WITH MAKING TURNS. PLEASE LET ME KNOW IF OTHERS HAVE REPORTED THIS ISSUE SO WE CAN ADDRESS IT WITH FORD.

Related Complaints for the 2012 FORD FLEX

Other STEERING Complaints

#11707853 — December 30, 2025 — The contact owns a 2012 Ford Flex. The contact stated that while driving at approximately 30 MPH, the ABS and the ESC...

#11707935 — December 30, 2025 — There is serious safety trouble occurring with the power steering components, and the brake system. I went to the For...

#11645654 — February 28, 2025 — The contact owns a 2012 Ford Flex. The contact stated while the vehicle was parked, the vehicle intermittently became...

#11644653 — February 24, 2025 — vehicle power steering stops working. Manual steering is extremely difficult to operate.

#11605133 — July 29, 2024 — The contact owns a 2012 Ford Flex. The contact stated while his granddaughter was driving 10 MPH and attempting to le...

Recent Complaints for the 2012 FORD FLEX

#11707935 — SERVICE BRAKES — December 30, 2025 — There is serious safety trouble occurring with the power steering components, and the brake system. I went to the For...

#11656456 — STEERING:ELECTRIC POWER ASSIST SYSTEM — April 23, 2025 — Ford said the recall was fixed 10 years ago, however it went out on me last night. It's been towed to the Folsom Ford...

#11610567 — AIR BAGS — August 23, 2024 — Front Passenger seat air bag light is on all the time. should I stop driving the car? Is this dangerous what does ...

#11588893 — SUSPENSION — May 15, 2024 — I was driving around 55 and suddenly lost control and fish tailed to the right, then to the left over the center line...

#11588893 — WHEELS — May 15, 2024 — I was driving around 55 and suddenly lost control and fish tailed to the right, then to the left over the center line...