NHTSA Complaint #11242013 — 2009 DODGE JOURNEY

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING THE CONTACT HEARD AN ABNORMAL NOISE AND THE ENGINE STALLED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. WHEN THE CONTACT ATTEMPTED TO TURN OFF AND RESTART THE VEHICLE THERE WAS A POPPING NOISE AND BLACK SMOKE CAME OUT OF THE ENGINE COMPARTMENT. THE CONTACT EXITED THE VEHICLE AND THE VEHICLE WAS QUICKLY ENGULFED IN FLAMES. THE FLAMES WERE EXTINGUISHED BY THE FIRE DEPARTMENT BUT THE VEHICLE WAS COMPLETELY DESTROYED BY THE FIRE. A POLICE REPORT WAS NOT FILED BUT A FIRE DEPARTMENT REPORT WAS FILED. THERE WERE NO INJURIES. THE REMAINS OF THE VEHICLE WERE TOWED TO A LOT FOR THE INSURANCE COMPANY TO INSPECT. THE DEALER JOHN HIESTER CHRYSLER DODGE JEEP RAM (940 N MAIN ST, LILLINGTON, NC 27546 (910) 893-8088) WAS ASKED ABOUT RECALLS AND TOLD THE CONTACT THERE WERE NO RECALLS RELATED TO THE VEHICLE CATCHING ON FIRE. THE MANUFACTURER HAD NOT BEEN INFORMED YET. THE FAILURE MILEAGE WAS 170,000. *DT