NHTSA Complaint #11241995 — 2018 HONDA ACCORD

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11241995
Vehicle	2018 HONDA ACCORD
Component	VISIBILITY/WIPER
Date of Incident	August 6, 2019
Date Filed	August 6, 2019
Mileage	27,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

WINDSHIELD CHIPS STARTED FROM ALMOST DAY ONE OF PURCHASE. THE SMALLEST OF ROAD DEBRIS HAVE CAUSED MULTIPLES OF GLASS CHIPS TO ACCUMULATE ACROSS THE WINDSHIELD OVER TIME. THE FIRST SURFACE OF THE GLASS IS VERY "BRITTLE" AND EASY TO CHIP WITH THE LIGHTEST OF CONTACT. CHIPS FORM EASILY AT LOW SPEEDS. AS COMPARED TO OTHER VEHICLES I HAVE DRIVEN, AN UNUSUALLY LOUD "SNAPPING/CRACKING" SOUND OCCURS UPON ANY WINDSHIELD CONTACT INCLUDING BUGS AND RAIN. CHIPS OCCUR IN IRREGULAR "CLUSTERS" UPON IMPACT. I HAVE NEVER EXPERIENCED THIS ON OTHER VEHICLES. I HAVE TRIED TO IGNORE THE PERIPHERAL CHIPS BUT NOW THEY ARE STARTING TO FORM IN MY FIELD OF VIEW. VERY DISSATISFYING AND DISAPPOINTING.

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