NHTSA Complaint #11597862 — 2018 HONDA ACCORD

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11597862
Vehicle 2018 HONDA ACCORD
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

I was driving on [XXX] when my sunroof glass exploded. I was not around any other cars when this incident happened. Thankfully I had my sunroof visor closed. Had it not been for that; glass would have poured all over me and possibly caused me to have a bad wreck or worse; lose my life. I filed a claim that same day with my insurance company, only to get the run around and be told that they possibly won’t cover it due to they deeming it a mechanical failure. I was not operating the sunroof at all at the time of the incident so there was no mechanical failure. I had full insurance coverage at the time of the incident. I have sent in pictures and a full description to my insurance adjuster. The car itself has not been inspected by anyone other than myself. I would like this matter resolved immediately. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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