NHTSA Complaint #11597862 — 2018 HONDA ACCORD

I was driving on [XXX] when my sunroof glass exploded. I was not around any other cars when this incident happened. Thankfully I had my sunroof visor closed. Had it not been for that; glass would have poured all over me and possibly caused me to have a bad wreck or worse; lose my life. I filed a claim that same day with my insurance company, only to get the run around and be told that they possibly won’t cover it due to they deeming it a mechanical failure. I was not operating the sunroof at all at the time of the incident so there was no mechanical failure. I had full insurance coverage at the time of the incident. I have sent in pictures and a full description to my insurance adjuster. The car itself has not been inspected by anyone other than myself. I would like this matter resolved immediately. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)