NHTSA Complaint #11241931 — 2017 HONDA CR-V

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11241931
Vehicle	2017 HONDA CR-V
Component	SERVICE BRAKES
Date of Incident	August 3, 2019
Date Filed	August 6, 2019
Mileage	25,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

DRIVING ON HIGHWAY AT 70 MILES PER HOUR IN BEAUTIFUL 80 DEGREE WEATHER DAY ON AN AUGUST AFTERNOON - NO RAIN, NO OBSTRUCTIONS - WHEN ALL OF A SUDDEN THE DASHBOARD LIGHTS UP WITH WARNINGS ON THE ADAPTIVE CRUISE CONTROL, COLLISION MITIGATION SYSTEM, BRAKE FAILURE, LANE ASSIST SYSTEM - EVERYTHING FLASHING AND BEEPING. I IMMEDIATELY TURN ALL THE ASSIST SYSTEMS OFF BUT THINGS STILL LITE UP AND WARNING. WHEN I AM SAFELY ABLE TO GET OFF THE HIGHWAY TO STOP AND TURN CAR OFF AND TURN IT BACK ON ALL THE WARNINGS GO AWAY AND APPEAR TO BE FINE. SENSORS ARE CLEAN AND CLEAR OF OBSTRUCTIONS. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. VERY SCARY! I KEEP THE CAR CLEAN AND THE SENSORS CLEAN AND UNOBSTRUCTED. LESS THAN 25,000 MILES ON THIS CAR AND IT HAS HAD ISSUES OF NOT STARTING AND DASHBOARD FLASHING NUMEROUS TIMES. DEALERSHIP ACTUALLY TOURED IT IN ON ONE OCCASION WHEN IT WOULDN'T START. COULDN'T FIND ANYTHING AND HAD US PICK IT UP. NEXT MORNING WOULD NOT START AGAIN. THEY FINALLY REPLACED THE BATTERY. THIS WAS SUPPOSED TO BE A SAFE, RELIABLE CAR AND NOW I AM AFRAID TO DRIVE IT ANY DISTANCE WITH FEAR OF FAILURES.

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