NHTSA Complaint #11241925 — 2017 FORD ESCAPE

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	11241925
Vehicle	2017 FORD ESCAPE
Component	WHEELS
Date of Incident	July 25, 2019
Date Filed	August 6, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

THERE SEEMS TO BE A RECURRING PROBLEM WITH THE LUG NUTS.WAS TOLD BY FORD SALES AFTER 50,000 MILE SERVICE, THAT I HAD TO REPLACE THE LUG NUTS (AT MY EXPENSE) AS THEY WERE SWELLING AND MIGHT NOT BE ALE TO REMOVE THE TIRE. THERE WAS A CLASS ACTION SUIT FIRST FILED IN 2017 AND A JUDGE THREW IT OUT IN JAN OF THIS YEAR. THIS PROBLEM IS SERIOUS, IF YOU HAVE A FLAT TIRE WITH THE SWOLLEN LUG NUTS, IT IS IMPOSSIBLE TO REMOVE THE TIRE. PLEASE OPEN THIS INVESTIGATION AS IT SEEMS IT IS NOT ONLY FORD BUT OTHER VEHICLES AS WELL.

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