NHTSA Complaint #11241904 — 2016 HONDA ACCORD

STRUCTURE:BODY issue reported to NHTSA

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Crash

Complaint Details

ODI Number	11241904
Vehicle	2016 HONDA ACCORD
Component	STRUCTURE:BODY
Date of Incident	July 25, 2019
Date Filed	August 5, 2019
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

DROPPED MY CAR OFF FOR OIL CHANGE AND ROUTINE MAINTENANCE. MILLENNIUM HONDA SERVICE CRASHED MY CAR AND CAUSED OBVIOUS DAMAGE TO THE FRONT END OF MY CAR . PLASTIC UNDERCARRIAGE PIECES ARE FLYING OFF AS I AM DRIVING . DEALERSHIP IS NEGLECTING TO ACCEPT RESPONSIBILITY AND FIX MY REPAIRS, WHICH THEY OBVIOUS CAUSED . AFTER ENDLESS PHONE CALLS , TALKING TO EVER MANAGER I CAN, NOTHING IS DONE. I ASKED FOR PICS OR VIDEO OF MY CAR WHILE IN THEIR POSSESSION BUT THE SERVICE MANAGER, GREG ANDREWS GAVE ME EVERY EXCUSE IN THE BOOK WHENEVER I ASKED HIM FOR THE FOOTAGE .

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