NHTSA Complaint #11241697 — 2010 FORD F-150

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11241697
Vehicle	2010 FORD F-150
Component	VISIBILITY/WIPER
Date of Incident	August 5, 2019
Date Filed	August 5, 2019
Mileage	123,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

THIS MORNING (8/5/2019) MY REAR DRIVER-SIDE WINDOW SPONTANEOUSLY SHATTERED, AGAIN. THERE WAS NO IMPACT (I HAVE A CAMPER SHELL ON THE VEHICLE). I WAS TRAVELING AT HIGHWAY SPEEDS ON SMOOTH TERRAIN. THIS IS THE THIRD TIME THIS HAS OCCURRED. THE FIRST TWO WERE SIMILAR IN NATURE: THE FIRST ONE WAS WHILE THE VEHICLE WAS IN MOTION ON SMOOTH SURFACE STREETS AND THE REPAIR WAS DONE UNDER WARRANTY; THE SECOND WAS WHILE THE VEHICLE WAS PARKED AND THE DEALERSHIP WAS WILLING TO PAY FOR THE REPAIR. IN EACH CASE, I HAD TO (AND WILL HAVE TO AGAIN) PAY TO HAVE MY CAMPER SHELL REMOVED AND STORED WHILE THE REPAIR TAKES PLACE.

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