NHTSA Complaint #11299659 — 2010 FORD F-150

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11299659
Vehicle	2010 FORD F-150
Component	VISIBILITY/WIPER
Date of Incident	January 7, 2020
Date Filed	January 16, 2020
Mileage	118,768 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

WEATHER WAS 28 DEGREES FAHRENHEIT. LEAVING WORK I TURNED ON MY REAR GLASS DEFROST AND ON MY 20 COMMUTE TO MY HOME ABOUT 1 MILE FROM MY HOUSE AT AROUND 4:20 AM CENTRAL STANDARD TIME MY REAR PASSENGER SIDE BACK GLASS SHATTERED. ALL I HEARD WAS A LOUD IMPACT SOUND LIKE SOMETHING HITTING MY ROOF AND WHEN I PULLED UP TO MY HOUSE AND FURTHER INSPECTED MY VEHICLE THAT IS WHEN I NOTICED MY REAR GLASS HAD SHATTERED AND WAS STILL CRACKING. I LOOKED FOR AN IMPACT MARK BUT FOUND NOTHING. BED OF TRUCK WAS EMPTY SO ONLY CONCLUSION IS THAT THE REAR DEFROST MAY HAVE GOT TO HOT WITH COLD GLASS BUT I REALLY DO NOT KNOW.

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