NHTSA Complaint #11241679 — 2012 DODGE DART

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11241679
Vehicle	2012 DODGE DART
Component	VISIBILITY/WIPER
Date of Incident	August 1, 2019
Date Filed	August 5, 2019
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

THE MULTI-FUNCTION SWITHC ON THE VEHICLE WHICH CONTROLS THE WIPERS, HIGH BEAMS, AND TURN SIGNALS IS KNOWN TO BREAK THROUGH WEAR AND TEAR OR NORMAL USE. THE SWITCH IS RAN BY A RIBBON WHICH CONTROLS THE DIFFERENT FUNCTIONS OF THE SWITCH AND THROUGH NORMAL USE THIS PART IS KNOWN TO BREAK. MY 2013 DODGE DART RALLYE HAD THIS HAPPEN CAUSING THE WINDSHIELD WIPERS TO NOT TURN OFF CREATING A SAFETY AND VISIBILITY ISSUE FOR MYSELF AND MY WIFE. THERE ARE NUMEROUS COMPLAINTS ON THE INTERNET ABOUT THIS ISSUE YET DODGE REFUSES TO FIX THE ISSUE KNOWING THAT THE PART IS FAULTY. THE TOTAL COST TO HAVE MY VEHICLE REPAIRED WAS OVER $900 FOR A PART THAT SHOLD BE REPLACED BY DODGE AS IT IS A KNOWN SAFETY ISSUE.

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Other VISIBILITY/WIPER Complaints

#11266886 — October 7, 2019 — TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT STATED THAT THE WINDSHIELD WIPERS DID NOT STOP WHEN THE WIPER BUT...

#11265333 — October 1, 2019 — I WAS DRIVING DOWN THE HIGHWAY WHEN IT WAS RAINING THEN IT STOPPED THEN IT STARTED UP AGAIN AND WENT TO TURN ON MY WI...

#11246272 — August 25, 2019 — THE WINDSHIELD WIPER STALK MALFUNCTIONS, CAUSING THE WIPERS TO STAY IN THE ON POSITION EVEN WHEN THE SWITCH ON THE ST...

#11228868 — July 2, 2019 — WIPERS DONT SHUT OF WHEN CAT IS RUNNING CONTINUE RUNNING ON THE SAME SPEED, THEY WILL NOT TURN OFF UNTIL THE CAR IS S...

#11222975 — June 27, 2019 — WIPERS HAVE TURNED AND WILL NOT SHUT OFF WHILE THE CAR IS RUNNING AND AM UNABLE TO CHANGE THE SPEED OF THE WIPERS. IT...

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