NHTSA Complaint #11241589 — 2011 SUBARU OUTBACK

CAR WOULD SHUDDER WHEN COMING TO A STOP OCCASIONALLY AND FEEL LIKE IT WAS GOING TO STALL. I BROUGHT IT TO A MECHANIC WHO COULDN'T REPLICATE THE PROBLEM. AFTER MONTHS OF THIS HAPPENING RANDOMLY, THE CAR SUDDENLY LIT UP WITH ALL THESE DASH WARNING LIGHTS, I TRIED TURNING THE CAR OFF AND BACK ON BUT THE LIGHTS REMAINED ON, AFTERWARDS THE CAR WOULD SUDDENLY LOSE POWER. AS IT WAS LATE IN THE EVENING, I DROVE HOME, WITH THE CAR ALTERNATING BETWEEN LURCHING FORWARD AND LOSING POWER. THE NEXT MORNING THE PROBLEMS CONTINUED. I TOOK MY CAR TO MY MECHANIC WHO SAID IT WAS A TRANSMISSION ISSUE AND I NEEDED A TRANSMISSION SHOP. MY CAR HAS BEEN THERE FOR OVER 2 WEEKS. THEY SAID THAT THERE WAS DAMAGE TO THE TRANSMISSION AND THAT THIS IS A COMMON PROBLEM WITH THESE CARS, I HAVE YET TO RECEIVE AN ESTIMATE FOR REPAIRS. THE DAY BEFORE THE ISSUES STARTED I HAD TO DRIVE AN HOUR AND A HALF AWAY, SHOULD THESE ISSUES HAD HAPPENED ON THE HIGHWAY, THE CAR COULD HAVE STALLED OUT DOING HIGHWAY SPEEDS AND CAUSED A MAJOR ACCIDENT. FURTHERMORE, I WAS NEVER NOTIFIED OF THE WARRANTY EXTENSION. I PURCHASED THE CAR IN DECEMBER 2017, THE SHUDDERING OCCURED AT RANDOM SINCE I PURCHASED IT, I KNOWN THE SHUDDERING WAS A SYMPTOM OF A IMPENDING LARGE, CATASTROPHIC ISSUE, I WOULD HAVE BEEN ABLE TO BRING IT TO A DEALER TO HAVE IT REPAIRED AS THE WARRANTY EXTENSION EXPIRED JULY 2018.