NHTSA Complaint #11241523 — 2006 TOYOTA HIGHLANDER HYBRID

CURRENTLY, THE VEHICLE IN MOTION, HOWEVER IT POTENTIALLY CAUSES UNSAFELY IF NOT FIXED AS REQUESTED. THE REASON I COME TO YOU FOR COMPLAINT, I DO HAVE A SITUATION WITH CARLSON TOYOTA AND/OR TOYOTA MOTOR GROUPS. HERE THE SITUATION WHAT HAPPENS. I DO HAVE 2006 TOYOTA HIGHLANDER HYBRID. I DROVE THIS SUV SINCE 2009. I HAVE A NUMBER OF RECORDS FROM THE SAME DEALER TO MAINTAIN THE SUV SAFE. HOWEVER, COUPLE MONTH AGO ON 04/22/2019, I GOT SOME OF THE DASHBOARD LIGHT INDICATES ANTI-LOCK BRAKING SYSTEM (ABS) CHECK LIGHT IS ON. I TOOK THE CAR TO THE CARLSON TOYOTA DEALER PAY DIAGNOSED FEE $149.00 AND THE RESULTS IS UNPREDICTABLE PRICES. SEE THE LISTS: 1) BREAK ACTUATOR ASSEMBLY----------------------------$2225.00 2) RIGHT REAR WHEEL BEARING AND HARNESS ----------$1156.00 TOTAL------------------------------------------------------$3,381.00 THE REASON I AM COMPLAINING TODAY NOT BECAUSE OF THE PRICE TO HIGH. HOWEVER, I FOUND TOYOTA PUBLISHED LETTER ON APRIL 19, 2016, TO ALL TOYOTA DEALER PRINCIPALS, GENERAL MANAGERS, SERVICE MANAGERS, AND PARTS MANAGERS. UNDER THE SUBJECT LINE WARRANTY ENHANCEMENT PROGRAM ?ZG1, FOR ALL 2006-2007 MODEL YEAR HIGHLANDER HYBRID, AND OTHERS TYPE INCLUDED. ALSO, DOWN THE LAST THREE PARAGRAPH (SEE ATTACHED LETTER) INDICATES UNDER OWNER LETTER MAILING DATE, SAID ?TOYOTA WILL BEGIN TO NOTIFY OWNERS IN LATE APRIL, 2016 AND WILL BE MAILED OVER SEVERAL MONTHS. A SAMPLE OF THE OWNER NOTIFICATION LETTER HAS BEEN INCLUDED FOR YOUR REFERENCE.? AFTER I FOUND THE PUBLISHED NOTICE, I WENT TO THE CARLSON TOYOTA DEALER ON 06/18/2019. I DESCRIBED THE SITUATION AND I SHOWED THE RECIPES OF WHERE I GET FROM DURING INSPECTION, AND FINALLY THEY TOLD ME THIS WARRANTY ENHANCEMENT PROGRAM IS EXPIRED. I ASK THEM HOW IS EXPIRED, NOBODY TOLD ME ABOUT THIS RECALL OR WARRANTY ENHANCEMENT PROGRAM. I NEED HELP TO RESOLVE THIS SITUATION. SEE ATTACHED DOCUMENTS. *JS