NHTSA Complaint #11241338 — 2016 MERCEDES ROYALE SPRINTER COACH

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11241338
Vehicle	2016 MERCEDES ROYALE SPRINTER COACH
Component	AIR BAGS
Date of Incident	March 1, 2019
Date Filed	August 2, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES-BENZ SPRINTER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V004000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BMW FRESNO (7171 N PALM AVE, FRESNO, CA 93650, (559) 447-6700) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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