NHTSA Complaint #11241172 — 2014 FORD FIESTA

I LEASED THE CAR THROUGH MY BANK ON MAY 5TH 2016 WITH JUST OVER 35,000 MILES. TWO MONTHS INTO THAT THE CAR DIDN'T START AND ALL ELECTRONIC LIGHTS WERE FLICKERING. IT DISPLAYED TRANSMISSION MALFUNCTION. I TOWED THE CAR TO A BIG FORD REPAIR SHOP. THEY SAID IT NEEDED A NEW TRANSMISSION UPDATE AND A NEW CLUTCH. THEY TOOK CARE OF IT. THIS HAS HAPPENED SEVEN (7) TIMES SINCE I GOT THE CAR MAY 2016. PRETTY MUCH EVERY FOUR MONTHS. IT IS COMPLETELY INCONVENIENT AND COSTLY. I HAVE ALSO BEEN HAVING PROBLEMS WITH THE EVAP FUEL COMPONENTS. I HAVE A CHECK ENGINE LIGHT ON NOW AND IT NEEDS TO BE SERVICED. THE LAST TIME I GOT A TRANSMISSION UPDATE FROM FORD WAS IN MARCH 2019. MY CAR NOW BARELY HAS 66,200 MILES SO IT'S VERY DISAPPOINTING THE AMOUNT OF WORK AND TRANSMISSION ISSUES I'VE HAD TO DEAL WITH. I STILL OWE $4,800 ON THE CAR. I LEASED IT FOR $12,000. I AM HOPING I AM ABLE TO GET SOME HELP OR SOME KIND OF COMPENSATION FOR DEALING WITH THE ISSUES FOR YEARS. I TRADED IN A GOOD WORKING JEEP TO GET THIS CAR BECAUSE I THOUGHT IT WOULD BE GOOD ON GAS AND ECONOMICAL. THIS IS MY FIRST FORD CAR. I WILL PROBABLY NEVER BUY ANOTHER FORD CAR. I WOULDN'T WANT TO GET BURNED AGAIN. THANK YOU FOR YOUR TIME.