NHTSA Complaint #11241092 — 2016 FORD EXPLORER
AIR BAGS issue reported to NHTSA
Complaint Details
| ODI Number | 11241092 |
| Vehicle | 2016 FORD EXPLORER |
| Component | AIR BAGS |
| Date of Incident | |
| Date Filed | |
| Mileage | 48,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | KY |
Consumer Description
AT APPROX 48,000 MILES, AIRBAG LIGHT CAME ON. CAR WAS NOT MOVING, WAS PARKED FOR 9 HOURS AFTER A DAY OF WORK. NOTHING HIT, NO IMPACT. FORD DEALER DIAGNOSIS: AIRBAG HARNESS/CONNECTOR ISSUE TRACED BACK TO REAR PASSENGER SEAT BEHIND DRIVER. 1.5 DAYS WORK AND $478.93 CHARGE, NOT A WARRANTY OR RECALL REPAIR. AIRBAG CIRCUIT INOPERATIVE. FIX IS PER TSB16-0001. I AM KEEPING THE PARTS THE DEALER IS REPLACING. REQUIRES REMOVAL OF REAR SEATS/REPLACE/SPLICE CONNECTOR. DEALER NOT FORGIVING.
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