NHTSA Complaint #11241080 — 2011 KIA SPORTAGE

TL* THE CONTACT OWNS A 2011 KIA SPORTAGE. WHILE THE CONTACT WAS PULLING INTO THE DRIVEWAY, THE VEHICLE WOULD NOT SHIFT INTO PARK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO KIA OF BEDFORD (18180 ROCKSIDE RD, BEDFORD, OH 44146, (440) 735-400) WHERE IT WAS DIAGNOSED THAT THE BATTERY WAS DEFECTIVE. THE CONTACT WAS INFORMED THAT THEY REPAIRED THE VEHICLE, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT IT NEEDED A NEW ENGINE AND TRANSMISSION. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V101000 (ENGINE); HOWEVER, THE DEALER NEVER INFORMED THE CONTACT OF THE RECALL AND STATED THAT SHE WOULD BE FINANCIALLY RESPONSIBLE FOR ALL REPAIRS ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 86,000.