NHTSA Complaint #11241035 — 2017 CHRYSLER PACIFICA ENGINE

Complaint Details

ODI Number	11241035
Vehicle	2017 CHRYSLER PACIFICA
Component	ENGINE
Date of Incident	July 31, 2019
Date Filed	August 1, 2019
Mileage	10,300 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

MY 2017 PACIFICA TOURING PLUS VAN SHUT OFF THREE TIMES. AFTER THE FIRST SHUT OFF I TOOK IT TO DEALER FOR THIS ISSUE, BUT THEY COULD NOT ABLE TO RECREATE THE "SHUT OFF" , THEY SAID THEY FIXED SOMETHING FOR NOT TO SHUT OFF, BUT RECENTLY ON 7/29/19 AND 7/31/19 IT WAS AGAIN ASKED TO MOVE SHIFT TO P AND SHUT OFF, EVEN I TRIED TO RESTART THE ENGINE, IT DIDN'T AFTER 3 TO 4 TIMES TRY IT WAS STARTED AGAIN. I WAS MIDDLE OF THE ROAD WITH SPEED LIMIT 40MPH, LUCKY NONE OF THE VEHICLE WAS NOT CLOSE. I SEE MANY CASES LIKE THIS WITH 2017 CHRYSLER PACIFICA, SO I REQUEST CHRYSLER PACIFICA TO FIX THIS ISSUE ASAP BY RECALLING THE AFFECTED VEHICLES. IT IS ALWAYS LIFE THREATENING DANGEROUS TO THE CUSTOMER. OTHER THAN THIS ISSUE (SHUT OFF) THE VEHICLE IS GOOD.

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