NHTSA Complaint #11240952 — 2013 ACURA TL

POWER STEERING EPS FAILURE RIGHT AROUND 60,000 MILES MY ACURA TL'S POWER STEERING EPS FAILED. THE CAR WAS DRIVING ~45MPH ON A STRAIGHT 2-LANE HIGHWAY WHEN THE INDICATOR LIGHTS WENT OFF AND THE POWER STEERING FAILED. AFTER PULLING OVER TO THE SIDE OF THE ROAD AND LETTING THE CAR SIT FOR SEVERAL HOURS, IT STARTED UP WITH NO ISSUES. THE NEXT DAY, UPON STARTING THE VEHICLE, THE POWER STEERING WENT OUT AND NEVER RETURNED. THIS FAILURE CAUSED A CHAIN OF EVENTS (ACCORDING TO MY ACURA LICENSED MECHANIC) WHICH CAUSED FAILURES IN AND EVENTUAL REPLACEMENT OF THE RACK & PINION, EPS SENSORS, STEERING COMPUTER MODULE, AND MULTIPLE OTHER SENSORS. THE TOTAL BILL WAS $4,200 FOR REPAIR. SINCE THIS INCIDENT I RECEIVED A NOTICE FROM ACURA THAT THIS IS A KNOWN PROBLEM, AND THE WARRANTY HAS BEEN EXTENDED. THIS WOULD HAVE BEEN GOOD TO KNOW PRIOR TO THE ISSUE (THE CAR IS 6 YEARS OLD) AND PRIOR TO HAVING TO PAY $4,200 AND BE STRANDED WITHOUT A CAR FOR 10 DAYS DURING REPAIRS. READING THROUGH REVIEWS AND COMPLAINTS ONLINE, IT IS CLEAR THAT THIS IS NOT AN ISOLATED INCIDENT. I HAVE MADE A CLAIM WITH ACURA FOR REIMBURSEMENT OF MY EXPENSES, AND HOPE THEY DO THE CORRECT THING AND PAY FOR THE REPAIRS. INVOICE FOR THE REPAIRS (WHICH WERE COMPLETED) IS ATTACHED.