NHTSA Complaint #11240895 — 2007 TOYOTA AVALON UNKNOWN OR OTHER

Complaint Details

ODI Number	11240895
Vehicle	2007 TOYOTA AVALON
Component	UNKNOWN OR OTHER
Date of Incident	January 1, 2012
Date Filed	July 31, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

DASHBOARD AND PANEL HAVE MELTED AND CRACKED, CREATING A GLARE FROM THE SHINY AND STICKY SURFACE. THIS IS MAKING THE VEHICLE DANGEROUS TO DRIVE. THIS HAS ALSO CREATED A CONCERN NOT ONLY FOR THE GLARE, BUT FOR THE CHEMICAL ELEMENTS THIS HAS DISPERSED INTO THE VEHICLE.I CALLED TOYOTA IN '18, BUT WAS TOLD VEHICLE IS NO LONGER UNDER WARRANTY. I WOULD NOT CONSIDER THIS A WARRANTY PROBLEM, BUT A PROBLEM THAT SHOULD BE ADDRESSED WITH A RECALL. I HAVE NEVER RECEIVED ANY NOTICE REGARDING THIS DETERIORATION CONDITION. VEHICLE IS NOT SAFE TO DRIVE OR RIDE IN. FIRST NOTICED THIS IN LATE '12 AND THIS HAS GOTTEN MUCH, MUCH WORSE EVEN THOUGH IS IT GARAGED THE MAJORITY OF THE TIME.

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