NHTSA Complaint #11240892 — 2014 FORD FOCUS FUEL/PROPULSION SYSTEM

Complaint Details

ODI Number	11240892
Vehicle	2014 FORD FOCUS
Component	FUEL/PROPULSION SYSTEM
Date of Incident	July 19, 2019
Date Filed	July 31, 2019
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

WE PURCHASED THIS CAR AND IT CUT OFF ON MY DAUGHTER DUE TO THE GAS TANK NOT FUNCTIONING PROPERLY. THE CAR WAS REPAIRED AND WE PAID FOR IT. SHORTLY AFTER, THE CAR'S TRANSMISSION STOPPED SHIFTING PROPERLY, LOSE POWER, JERK, AND SHAKE WHILE DRIVING. IT HAS BECOME SO UNPREDICTABLE THAT WE ARE UNABLE TO DRIVE IT. WE HAVE BEEN TO FORD FOR THEIR SECRET REPAIRS TO THE TRANSMISSION AND CONSISTENTLY BEEN TOLD BY THOSE THAT ARE TO DO THE REPAIR THAT THEY DON'T KNOW ANYTHING ABOUT IT.

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