NHTSA Complaint #11240868 — 2016 FORD EXPLORER

WITH NO WARNING - EXPERIENCED SUDDEN LOSS OF POWER WHILE DRIVING. ENGINE LIGHT CAME ON. ALSO THE WRENCH LIGHT CAME ON WITH A MESSAGE THAT SAID "SEE MANUAL." I WAS ABLE TO GET OUT OF TRAFFICE AND PULL OVER. AFTER TEN MINUTES, I RESTARTED THE CAR. THE CAR STARTED BACK UP WITH NO PROBLEM AND THE ENGINE LIGHT WAS BACK OFF. FROM THERE IT DROVE BEAUTIFULLY LIKE IT NEVER HAPPENED - EXCEPT THAT IT DID ! FOUR DAYS LATER, I TAKE IT TO THE DEALORSHIP. THEY DETERMINED THAT THIS HAPPENED DUE TO A DEFECTIVE THROTTLE BODY. I HAVE TO HAVE IT REPLACED AND IT'S GOING TO COST ME $380. I FIND IT HARD TO BELIEVE THAT WITH THE SIGNIFICANT NUMBER OF COMPLAINTS ON THIS ISSUE ALL OVER THE INTERNET THAT THEY DIDN'T KNOW ABOUT THIS AT THE DEALORSHIP WHEN THEY SOLD ME THE CAR. AND ALSO THAT FORD HAS NOT RECALLED THIS YET CONSIDERING THE NUMBER OF COMPLAINTS. I HAVE TO HAVE THIS FIXED, I HAVE NO CHOICE. I WOULD DEFINITLY LIKE TO REUMBERSED FOR THIS REPAIR. BUT IN ADDITION TO THE OUT OF POCKET COST, THE POWER GOING OUT ON THE CAR WHILE DRIVING IS A MAJOR SAFETY ISSUE. WITH THE SIGNIFICANT NUMBER OF COMPLAINTS ON THIS ISSUE WITH THIS SPECIFIC VEHICLE MODEL / YEAR , I HOPE THAT SOMEBODY DOESN'T HAVE TO DIE BEFORE THEY PLACE A RECALL ON THIS ISSUE.