NHTSA Complaint #11240409 — 2013 DODGE JOURNEY

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11240409
Vehicle 2013 DODGE JOURNEY
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 48,841 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State LA

Consumer Description

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT TOOK THE VEHICLE TO RAINBOW DODGE, CHRYSLER, JEEP (301 RIVER HIGHLAND BOULEVARD, COVINGTON, LA 70433, 985-892-9165) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC), BUT THE REPAIR DID NOT CORRECT FAILURE. WHILE DRIVING 30 MPH, THE BRAKE PEDAL WAS ENGAGED AND BECAME STUCK TO THE FLOORBOARD. THE CONTACT WAS ABLE TO DEPRESS THE ACCELERATOR PEDAL AND SLOWLY COAST THE VEHICLE INTO THE GARAGE. THE VEHICLE WAS TOWED TO KEITH'S CAR (2373 HIGHWAY 43 S, PICAYUNE, MS. 39466, (601) 799-1105) WHERE IT WAS DIAGNOSED THAT THE ABS HYDRAULIC UNIT, ABS RIGHT SENSOR, ABS HYDRAULIC UNIT, AND ABS SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 48,841.

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