NHTSA Complaint #11240388 β€” 2004 TOYOTA SIENNA

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11240388
Vehicle 2004 TOYOTA SIENNA
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 170,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

WHEN DRIVING IN DRY CONDITIONS AT VARIOUS SPEEDS OVER 25 MPH, THE VSC WARNING LIGHT COMES ON, AN ALARM SOUNDS AND THE ANTILOCK BRAKES ENGAGE FOR NO REASON. THIS IS A TERRIFYING AND EXTREMELY DANGEROUS ISSUE THAT IS WELL DOCUMENTED BY SO MANY TOYOTA SIENNA OWNERS BUT TO DATE HAS NOT BEEN ADDRESSED OR ACKNOWLEDGED BY TOYOTA. WHEN TAKEN TO A DEALERSHIP, THEY CLAIM (AS OTHER OWNERS HAVE ALSO STATED) THAT THEY CANNOT REPLICATE THE PROBLEM AND IT DOES NOT REGISTER THROUGH THE OBD2 SENSOR SO THERE IS NO RECORD OF IT HAPPENING. WITH AS MANY PEOPLE AS THIS IS HAPPENING WITH, IT IS NOT A QUESTION OF WHETHER THERE WILL BE ACCIDENTS, INJURIES AND ULTIMATELY DEATHS CAUSED BY THIS ISSUE. THE ONLY QUESTION IS WHEN AND HOW MANY HAVE TO OCCUR BEFORE TOYOTA ACKNOWLEDGES THIS IS A PROBLEM. DRIVING DOWN THE ROAD, IN TRAFFIC AT 65 MILES AN HOUR WHEN FOR NO REASON, THE CAR SLAMS ON THE BRAKES WITHOUT WARNING. IT IS HAPPENING ALL THE TIME AT THIS POINT MAKING THE CAR COMPLETELY UNSAFE TO DRIVE FOR THE OWNER, THE VEHICLE'S OCCUPANTS AND ANY UNSUSPECTING VEHICLE IN THE VICINITY. I AM BEGGING YOU. PLEASE GET TOYOTA TO ISSUE A RECALL BEFORE TRAGEDY STRIKES. THANK YOU FOR YOUR PROMPT ATTENTION TO THIS MATTER. I AM SUBMITTING THE DATE BELOW AS TODAY'S DATE AS THE CAR IS NOW SITTING IN MY DRIVEWAY UNTIL I CAN FIGURE OUT WHAT NEEDS TO BE DONE. IT HAS HAPPENED OVER THE PAST 6 MONTHS EVERY TIME I DRIVE IT AND THE $750 STEERING POSITION SENSOR THAT TOYOTA REPLACED DID NOTHING TO ADDRESS THE PROBLEM.

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