NHTSA Complaint #11240384 — 2012 KIA SPORTAGE

TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V101000 (ENGINE). WHILE DRIVING 70 MPH, THE CONTACT HEARD A "GROWLING" SOUND COMING FROM THE ENGINE AND THE VEHICLE BEGAN TO STALL WITHOUT WARNING. THE SPEED BEGAN TO DECREASE AND THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER. WHILE PLACING THE VEHICLE INTO PARK, THE VEHICLE BEGAN TO SHUDDER AND NOISES WERE HEARD FROM THE ENGINE COMPARTMENT. THE CONTACT HAD THE VEHICLE TOWED TO VANGUARD KIA OF ARLINGTON (1501 E INTERSTATE 20, ARLINGTON, TX 76018, (817) 375-2700) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 137,000.