NHTSA Complaint #11240268 — 2017 AUDI A4 ALLROAD UNKNOWN OR OTHER

Complaint Details

ODI Number	11240268
Vehicle	2017 AUDI A4 ALLROAD
Component	UNKNOWN OR OTHER
Date of Incident	July 27, 2018
Date Filed	July 29, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

THE FRONT CRASH MITIGATION SYSTEM CALLED AUDI PRESENCE DOES NOT WORK ON MY CAR. I BOUGHT AN AUDI CERTIFIED PREOWNED VEHICLE THAT WAS SUPPOSED TO HAVE ORIGINAL WINDSHIELD TO FIND OUT 6 MONTHS AFTER I OWN CAR THAT WINDSHIELD WAS REPLACED AND PRESENCE DOES NOT WORK. THIS IS A REQUIRED SAFETY SYSTEM IN MY CAR AND WILL COST 1700 TO REPAIR. AUDI OF AMERICA REFUSES TO FIX THIS UNDER WARRANTY DESPITE THIS BEING A FAULTY SYSTEM. THEY WILL NOT EVEN RETURN MY CALLS OR EMAILS. THE PRESENCE SYSTEM STOPS THE CAR SO AN ACCIDENT DOES NOT OCCUR.

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