NHTSA Complaint #11240160 — 2017 MAZDA MAZDA3

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11240160
Vehicle	2017 MAZDA MAZDA3
Component	SERVICE BRAKES
Date of Incident	July 9, 2019
Date Filed	July 28, 2019
Mileage	17,032 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

REAR BRAKES SEVERLY CORRODED AND NEAR FAILURE BETWEEN 13000 AND 17000 MILES DESPITE ROUTINE WASHING. REAR BRAKE NOISES BEGAN EARLY IN THIS MILEAGE RANGE THEN ESCALATED ALONG WITH REDUCED STOPPING POWER. DEALER REPLACED BRAKES AT 17000 MILES (COST NOT COVERED) AND STATED REAR PADS WORN TO 3/32 AND 4/32 AND FROZEN IN THE CALIPERS ALONG WITH DEEP SCORING ON ROTOR SURFACES. CO WORKER WITH THE EXACT SAME CAR HAD THE EXACT SAME ISSUE/DIAGNOSIS/FIX/MILEAGE, YET SOMEHOW THEY COVERED HIS REPALCEMENT...

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#11115710 — August 4, 2018 — THE ENGINE BEGAN REVVING HIGH AS I TOOK MY FOOT OFF THE ACCELERATOR AND APPLY THE BRAKES AS I APPROACHED A TRAFFIC RE...

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