NHTSA Complaint #11235302 — 2014 MERCEDES-BENZ E350

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11235302
Vehicle 2014 MERCEDES-BENZ E350
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

MERCEDES DEALERSHIP INFORMED ME THAT THE REAR MAIN SEAL OF MY AUTOMOBILE IS LEAKING AND COULD BE EXTREMELY DANGEROUS. THEY HAVE REFUSED TO CORRECT THIS SAFETY VIOLATION. THEY HAVE TO PULL THE ENGINE TO CORRECT IT. THIS LEAKAGE COULD CAUSE A FIRE CAUSING LOSS OF LIFE. I WAS INFORMED THE DEALER WOULD REPAIR THIS FOR ANYONE DRIVING A 2014 DIESEL AUTO. SINCE LESS THEN 3% OF CARS ARE DIESEL POWERED THIS IS OBVIOUSLY A WAY FOR MERCEDES TO AVOID REPAIRS. THEY STARTED REPAIRING THIS PROBLEM IN DIESEL CARS BEFORE MY WARRANTY EXPIRED. I HAVE BROUGHT MY MERCEDES IN FOR REGULAR MAINTENANCE CHECKS. IT IS OBVIOUS THAT THE COMPANY IS TRYING TO AVOID LOSSES RATHER THAN REPAIRING SAFETY PROBLEMS. MY AUTO WAS PURCHASED BRAND NEW. I AM WORRIED ABOUT MY LIFE AND MY CHILDREN. THIS IS GROSS NEGLIGENCE AND COULD LEAD TO LOSS OF LIFE IF NOT CORRECTED.

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