NHTSA Complaint #11235187 — 2012 FORD FOCUS
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11235187 |
| Vehicle | 2012 FORD FOCUS |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | 106,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MN |
Consumer Description
SINCE OWNING MY 2012 FORD FOCUS,I HAVE HAD MULTIPLE TRANSMISSION PROBLEMS.ON THREE SEPARATE TIMES THE CAR HAD TRANSMISSION MALFUNCTIONS THAT CAUSED NEAR MISS SITUATIONS OF BEING REAR ENDED CAUSE OF MY ABRUPT CHANGE OF SPEED.ONE TIME THE CAR WOULD NOT GO FASTER THAN 10 MPH,ANOTHER TIME IT WAS 20MPH MAX,AND ONE TIME IT DIDN'T MOVE AT ALL.MY CHILDREN WERE IN THE BACK SEAT ON TWO OF THOSE OCCASIONS.LUCKILY NO INJURIES RESULTED FROM THIS BUT NEARLY DID CAUSE ACCIDENTS.ONE TIME THE DEALERSHIP COVERED THE COST OF REPAIR,SECOND TIME THE DEALERSHIP COVERED PART OF THE COST,THE THIRD TIME I WAS TOLD THAT I HAD TO PAY FOR THE WHOLE $7000 MYSELF.AFTER THE REPLACEMENT A FEW MONTHS LATER THE TRANSMISSION STILL ACTS UP BY SLIPPING STUTTERING AND JERKING.THIS CURRENT PROBLEM IS VERY FRUSTRATING.FORD KNOWING THAT THE PROBLEM WAS THERE CONTINUED TO MANUFACTURE AND SELL THESE FORD FOCUS AND FIESTA MODELS WITHOUT CONCERN FOR THE SAFETY OF PEOPLE.
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