NHTSA Complaint #11234903 — 2014 FORD EDGE

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11234903
Vehicle	2014 FORD EDGE
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	July 15, 2019
Date Filed	July 25, 2019
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

I WAS DRIVING MY VEHICLE IN RUSH HOUR TRAFFIC AND IT DISPLAYED A WRENCH SYMBOL AND WENT INTO LIMP MODE. DUE TO THE CAR SLOWING DOWN, I HAD ISSUES GETTING TO THE SIDE OF THE HIGHWAY. I HAD IT TOWED TO THE DEALER AFTER 8 DAYS THEY SAID IT WAS THE ELECTRICAL SIGNAL TO THE THROTTLE BODY. THE MANUFACTURE HAS ISSUED A RECALL ON SOME MODELS BUT NOT ALL AND REFUSE TO COVER THE REPAIR EVEN THOUGH IT IS A KNOWN ISSUE. IF THE IS A MANDATORY RECALL, THEY WILL HAVE TO COVER THIS DANGEROUS ISSUE. PLEASE CONSIDER ISSUING A FULL RECALL.

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