NHTSA Complaint #11234887 — 2013 FORD FIESTA

A MONTH AFTER PURCHASE WHEN PUSHING ON THE GAS THE CAR WOULD NOT MOVE SOMETIMES WHILE OTHER TIMES IT WOULD ACCELERATE ON ITS OWN. WAS TAKEN BACK TO WAYNE AKERS FORD WHERE WE PURCHASED AND TOLD THAT IT WAS A TRANSMISSION ISSUE THAT COULD NOT BE FIXED UNTIL THE TRANSMISSION WAS COMPLETELY NON FUNCTIONING. HAVE CONTINUED TO HAVE ISSUES SINCE. THEN I BROUGHT IT TO AL PACKER FORD WEST AND WAS TOLD THAT THERE WAS NOTHING THEY COULD DO AS THE SUDDEN ACCELERATION OR NO ACCELERATION WAS A KNOWN ISSUE WITH THE TRANSMISSION THAT THEY COULD NOT DO ANYTHING ABOUT. I WAS INFORMED THAT THE WARRANTY WAS EXTENDED FOR THE ISSUES BUT I WOULD HAVE TO WAIT UNTIL THE TRANSMISSION MET FORD'S DEFINITION OF DEFECT OR DEFUNCT. MY 17YR OLD SON DRIVES THIS CAR AND IT IS NOT SAFE.