NHTSA Complaint #11234877 — 2012 FORD FOCUS

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED, LUNGED FORWARD, AND LOST POWER WITHOUT WARNING. THE CONTACT EXITED THE VEHICLE AND PUSHED IT OVER TO THE SHOULDER OF THE ROAD. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE AND IT TURNED ON, BUT WAS TOWED BY AAA TO BUTLER COUNTY FORD (400 S MAIN ST, BUTLER, PA 16001, (724) 287-2766). THE DEALER DIAGNOSED THAT THE CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: CAS22179536. THE MANUFACTURER ALSO EXTENDED THE WARRANTIES UNTIL 150,000 MILES. THE FAILURE MILEAGE WAS APPROXIMATELY 91,000.