NHTSA Complaint #11234763 — 2004 FORD FREESTAR STRUCTURE:BODY:DOOR

Complaint Details

ODI Number	11234763
Vehicle	2004 FORD FREESTAR
Component	STRUCTURE:BODY:DOOR
Date of Incident	June 1, 2019
Date Filed	July 25, 2019
Mileage	150,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT BOTH THE DRIVER AND PASSENGER SIDE ELECTRIC SLIDING DOORS WOULD NOT CLOSE PROPERLY AND WOULD RANDOMLY OPEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (DICK SMITH FORD, 7201 GARNERS FERRY RD, COLUMBIA, SC) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT INDICATED THAT THE PASSENGER SIDE DOOR WAS PREVIOUSLY SERVICED FOR THE FAILURE, BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 150,000.

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