NHTSA Complaint #11234720 — 2016 RAM 1500

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER AN UNKNOWN RECALL REGARDING THE EMISSIONS. AFTER THE EMISSIONS REPAIR, THE VEHICLE FAILED TO ACCELERATE OCCASIONALLY. THE CONTACT STATED THAT THE VEHICLE WOULD HESITATE AND BECOME SLUGGISH AND SPUTTER AFTER THE ACCELERATOR PEDAL WAS DEPRESSED. MOJAVE AUTO GROUP (631 MAIN ST, BARSTOW, CA 92311, (760) 256-3502) TESTED THE VEHICLE, BUT COULD NOT REPLICATE THE FAILURE. THE SERVICE MANAGER PARTICIPATED IN A RIDE ALONG AND THE FAILURE WAS FINALLY REPLICATED; HOWEVER, THE DIAGNOSTIC MACHINE SHOWED NO CODES. THE CONTACT STATED THAT THE VEHICLE HAD A LIFETIME POWER TRAIN WARRANTY, BUT THE EMISSION REPAIR HAD TO BE PERFORMED IN ORDER TO HONOR THE WARRANTY. THE CONTACT STATED THAT HE COULD HAVE OPTED OUT OF THE EMISSION REPAIR, WHICH HE FELT CAUSED THE FAILURE. THE MANUFACTURER STATED THAT THEY COULD NOT REMEDY THE FAILURE BECAUSE NHTSA ISSUED A NATIONWIDE RECALL. THE FAILURE MILEAGE WAS 75,000.