NHTSA Complaint #11234693 — 2013 FORD ESCAPE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11234693
Vehicle	2013 FORD ESCAPE
Component	POWER TRAIN
Date of Incident	September 1, 2018
Date Filed	July 25, 2019
Mileage	70 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

THE TRANSMISSION WILL PERFORM A "HARD" SHIFT IN AND OUT OF GEARS (MAINLY BETWEEN THIRD AND FIFTH GEAR) RANDOMLY. THE PRND INDICATORS ON THE INSTRUMENT CLUSTER WILL FLASH SPORADICALLY WHEN THIS OCCURS. THERE HAVE BEEN SEVERAL INSTANCES WHEN THE CAR HAS SLIPPED INTO NEUTRAL (ESPECIALLY ON THE HIGHWAY AT HIGH SPEEDS) WHEN THIS OCCURS. I HAVE ALSO HAD AN ISSUE WHEN THE CAR IS PLACED IN REVERSE. IT WILL SLIP IN AND OUT OF GEAR AND THE BACK UP CAMERA WILL FLASH. I HAVE TAKEN IT TO SEVERAL DEALERS AND MECHANICS, AND NO ONE HAS BEEN ABLE TO DIAGNOSE THE ISSUE. I AM BEING TOLD THAT NO DIAGNOSIS CODES APPEAR IN THE ON BOARD COMPUTER. I AM LEFT DRIVING AN UNSAFE, UNRELIABLE CAR WITHOUT ANY HOPE OF A FIX.

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