NHTSA Complaint #11234359 — 2012 BMW 528I

TL* THE CONTACT OWNS A 2012 BMW 528I. THE CONTACT NOTICED THAT THE VEHICLE WAS INCLUDED IN SEVERAL TECHNICAL SERVICE BULLETINS. HE WAS CONCERNED THAT BMW HAD SEVERAL LAWSUITS REGARDING THE TIMING BELT. THE MANUFACTURER EXTENDED THE WARRANTIES FROM 50,000 TO 70,000 MILES RELATED TO THE TIMING CHAINS, SPROCKETS, OIL PUMPS, TENSIONERS, AND GUIDES. THE CONTACT WAS CONCERNED THAT THE MANUFACTURER WAS NOT FULLY RESOLVING THE ISSUE. THE VEHICLE WAS CURRENTLY AT BMW OF FAIRFAX (8427 LEE HWY, FAIRFAX, VA 22031, (800) 641-4873) FOR THE TIMING CHAIN. THE CONTACT STATED THAT THE TIMING CHAIN WAS BEGINNING TO RUB AGAINST OTHER PARTS OF THE ENGINE. THE CONTACT WAS CONCERNED THAT THE REPAIR WOULD COST $12,000 TO $16,000 TO REPLACE THE ENTIRE ENGINE IF THE TIMING CHAIN FAILED. THE MANUFACTURER STATED THAT THE CONTACT'S VEHICLE DID NOT QUALIFY FOR THE EXTENDED WARRANTY SINCE IT WAS ALREADY OVER 70,000 MILES. THE FAILURE MILEAGE WAS 83,000.