NHTSA Complaint #11234285 — 2014 FORD FIESTA

TAKATA RECALL MY A/C STARTED TO FAIL WITH NO WARNING. AFTER PUTTING MY CAR IN PARK, SMOKE STARTED TO RISE FROM THE ROOF AND A DARK COLOR LIQUID (PERHAPS OIL) STARTED TO LEAK FROM UNDERNEATH THE CAR. I TOOK THE VEHICLE INTO THE FORD DEALERSHIP, AND THEY CONCLUDED THE COOLANT WAS LOW AND IT MIGHT HAVE CAUGHT CONTACT WITH THE ENGINE, CAUSING IT TO SMOKE. THIS INITIAL CONCLUSION FROM THE FORD DEALERSHIP THAN LED TO THEM CLAIMING; THE TUBES HAD A HOLE, THE FAN NEEDED TO BE REPLACED, AND THE BELT WAS HEAT DAMAGED. I PURCHASED THE VEHICLE IN CASH FROM THE FORD DEALERSHIP AS USED, BUT A "FORD CERTIFIED" CAR; MEANING IT WENT THROUGH A RIGOROUS 172 POINT INSPECTION WHERE THEY EXAMINE THE CARS COOLANT, ENGINE, TRANSMISSION, BREAKS, ETC. HOWEVER, THIS IS FAR FROM THE TRUTH BECAUSE MONTHS AFTER PURCHASING MY FORD CERTIFIED VEHICLE THE TRANSMISSION BLEW OUT AND FORD HAD TO REPLACE/FIX IT FOR FREE. I'VE ONLY OWNED THE CAR FOR A YEAR AND A HALF, AND I'VE ALREADY HAVE HAD TWO MAJOR CAR PROBLEMS! I REQUESTED FOR A BUYBACK AND FORD SAYS THEY AREN'T ABLE TO DO SO. I AM FRUSTRATED THAT I PAID FOR THIS FORD CERTIFIED VEHICLE IN CASH, JUST TO BE DUPED. MY MAKE AND MODEL HAS BEEN REPORTED TO HAVE BOTH COOLANT AND TRANSMISSION PROBLEMS, I BELIEVE MY CAR HAS BOTH THESE ISSUES. IN CONCLUSION, I HAVE BEEN SOLD A VEHICLE THAT IS FALSELY ADVERTISED AND A DANGER ON THE ROAD, WITH LITTLE TO NO HELP FROM THE FORD DEALERSHIP.