NHTSA Complaint #11234238 — 2014 TOYOTA PRIUS V
FUEL/PROPULSION SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11234238 |
| Vehicle | 2014 TOYOTA PRIUS V |
| Component | FUEL/PROPULSION SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 150,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
THE CAR WOULD NOT ACCELERATE AS EXPECTED. IT BEHAVED AS IF THE FUEL INJECTOR WAS NOT WORKING PROPERLY. WE WERE NOT ABLE TO KEEP A CONSISTENT SPEED AND THE MOTOR STARTED TO HAVE A ROUGH IDLE SOUND. THE HYBRID SYSTEM STOPPED WORKING, THE ICON OF THE BATTERIES TURNED PURPLE AND WOULD NOT RECHARGE WHEN STOPPING. WE TOOK IT INTO THE DEALERSHIP, THE SERVICE PERSON THEY SAID IT WAS A SOFTWARE AND EMISSIONS MISS-FIRE ISSUE. IT WILL TAKE A PART TO BE REPLACED AND SOFTWARE UPDATED. TOYOTA SENT OUT A MEMO TO THEM STATING THIS MIGHT HAPPEN AND THIS IS HOW TO FIX IT. IT SEEMS SINCE THEY ARE WARNING SERVICE STAFF TO BE AWARE OF THIS THAT MAYBE THEY SHOULD TAKE CARE OF IT BEFORE IT HAPPENS AND NOT HAVE ME PAY OVER $900 AND THE STRESS OF IT HAPPENING ON THE FREEWAY AND THEN HAVING ME GET IT FIXED.
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