NHTSA Complaint #11234173 — 2016 DODGE DART

TL* THE CONTACT OWNS A 2016 DODGE DART. WHEN THE CONTACT PARKED AND SHUT OFF THE VEHICLE, HE ATTEMPTED TO EXIT AND THE GEAR SHIFTED BACK INTO REVERSE. THE CONTACT STOPPED THE VEHICLE WITH THE EMERGENCY BRAKE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE CONTACT CALLED AUDUBON CHRYSLER CENTER AT 270-826-1270 (LOCATED AT 2945 US HIGHWAY 41 N, HENDERSON, KY 42420) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.