NHTSA Complaint #11234079 — 2014 CHEVROLET IMPALA STRUCTURE:BODY

Complaint Details

ODI Number	11234079
Vehicle	2014 CHEVROLET IMPALA
Component	STRUCTURE:BODY
Date of Incident	May 1, 2017
Date Filed	July 23, 2019
Mileage	35,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

WHEN THE VEHICLE IS STATIONARY RAINWATER DRAINS INTO THE TRUNK AND INTO THE SPARE TIME COMPARTMENT. THERE'S A DEFECT WITH THE TAIL LIGHTS AND SEALS BETWEEN THE TRUNK AND REAR OF THE VEHICLE. I'M NOT THE ORIGINAL OWNER AND WASN'T AWARE ANYTHING HAD BEEN DOCUMENTED ON THE ISSUE. FURTHERMORE, I DIDN'T KNOW THERE WAS AN ISSUE UNTIL 2017 WHEN I NEEDED MY SPARE TIRE. HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2014/SB-10092869-0335.PDF - ISSUE ALREADY DOCUMENTED, BUT I WANTED TO OFFICIALLY REPORT MY PROBLEM BECAUSE I SHOULDN'T HAVE TO PAY OUT-OF-POCKET FOR THE REPAIR, ONLY BECAUSE I WASN'T NOTIFIED.

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