NHTSA Complaint #11234020 — 2017 CHRYSLER PACIFICA

ENGINE STALLS AFTER IDLING FOR LONG PERIOD OF TIME. SPENT SEVERAL HOURS DRIVING AT NEIGHBORHOOD SPEEDS TO HOUSE HUNT. THIS WOULD INCLUDE IDLING WITH AIR CONDITIONER GOING FOR SEVERAL MINUTES BEFORE MOVING AGAIN. WHILE BEGINNING TO MOVE AFTER BEING AT IDLE FOR SEVERAL MINUTES THE CAR STALLED AND WOULD NOT RESTART. SHUT OFF CAR FOR A MINUTE COMPLETELY AND TRIED TO RESTART. IT WOULD IDLE BUT WOULD NOT RESPOND TO PUSHING ON THE ACCELERATOR. AFTER TWO MORE MINUTES WITH ALL POWER OFF, THE CAR RESTARTED. WE DROVE A MILE AND THE CAR STALLED AGAIN. WAS ABLE TO PULL OFF SAFELY AND WAIT AGAIN FOR A COUPLE OF MINUTES. RESTARTED AND GOT ABOUT A MILE AGAIN BEFORE STALLING. WAITED THREE MINUTES AND RESTARTED AND GOT TWO MILES BEFORE STALLING AGAIN. PULLED OFF WAITED AGAIN, THIS TIME WAS ABLE TO DRIVE HOME. THANK GOODNESS THE TRAFFIC LIGHTS WERE WITH US. THIS CAR WENT INTO THE DEALER FOR THE SAME REASON LAST YEAR FOR THE COMPUTER RESET/REPROGRAM RECALL. IT HAS HAPPENED TWICE SINCE THEN. THIS SITUATION WOULD BE ALMOST IMPOSSIBLE FOR ANY DEALER TO REPLICATE AS IT TAKES SEVERAL HOURS OF DRIVING AND IDLING TO OCCUR. I WILL MENTION THAT I LIVE IN PHOENIX, AZ AND THE TEMPERATURE WAS APX. 110 DEGREES ON THE DAY OF THIS OCCURRENCE ON SATURDAY JULY 20, 2019. THE CAR HAS LESS THAN 7000 MILES AND WAS PURCHASED IN NOVEMBER OF 2017. THIS DOES NOT OCCUR UNDER SIMILAR DRIVING CONDITIONS WHEN THE TEMPERATURE IS BELOW 90 DEGREES. FOR MORE EXPLANATION WHEN THE STALL IS BEING TO OCCUR, THE ACCELERATOR NO LONGER RESPONDS TO THE PUSH ON THE PEDAL. YOU WILL HAVE SEVERAL SECONDS TO PULL OFF THE ROAD BEFORE THE CALL ENGINE STALLS OUT COMPLETELY AND YOU LOSE BRAKES AND STEERING.