NHTSA Complaint #11233834 — 2018 JEEP COMPASS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11233834
Vehicle 2018 JEEP COMPASS
Component ENGINE
Date of Incident
Date Filed
Mileage 19,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

I WAS DRIVING TO WORK ONE MORNING AND MADE IT ABOUT 1 MILE FROM HOME BEFORE MY CAR TURNED OFF AND THE EMERGENCY BRAKE ENGAGED. I HAD OWNED MY VEHICLE FOR ABOUT 4 MONTHS AT THIS POINT, AND THE ENGINE OIL PRESSURE LIGHT ENGAGED. I HAD AROUND 3,000 MILES AT THIS POINT. I STARTED MY VEHICLE AND MADE IT ANOTHER 1/2 MILE BEFORE THE CAR TURNED OFF AND BRAKE ENGAGED AGAIN. STARTED THE CAR AND MADE IT THE 10 MILES THAT I HAVE TO DRIVE TO WORK. THE SAME THING HAPPENED FOR THE NEXT 3 DAYS. LUCKILY I WAS NOT ON A HIGHWAY; THIS COULD HAVE BEEN VERY DANGEROUS! AFTER THE 3RD DAY OF THIS HAPPENING, I WENT ONLINE TO RESEARCH. APPARENTLY THE NEWER JEEP ENGINE DRINKS OIL. AT THAT POINT, MY HUSBAND HAD TO ADD 3 QUARTS OF OIL! AFTER ONLY 3,000 MILES! I CALLED CHRYSLER THE NEXT DAY AND THEY TOLD ME TO DO AN OIL CONSUMPTION TEST. WHEN I TALKED TO THE SERVICE AREA AT THE JEEP DEALERSHIP THEY TOLD ME THAT 95% OF THE VEHICLES ON THEIR LOT HAVE THIS PARTICULAR ENGINE THAT DRINKS OIL. I ASKED IF THERE WAS GOING TO BE A RECALL AND THEY SAID THEY HADN'T HEARD THAT. I ASKED THE WOMAN WHO IS MANAGING MY CLAIM AT CHRYSLER IF THEY CAN PUT THE OLD MOTOR IN MY VEHICLE, BUT SHE SAID I NEED TO GO THROUGH THE CONSUMPTION TEST BEFORE DETERMINING ANY SOLUTIONS. FROM WHAT I"VE BEEN READING, JEEP SEEMS TO BE DOING NOTHING ABOUT THIS. OTHER JEEP COMPASS DRIVERS DESCRIBE THEIR NEAR ACCIDENTS BECAUSE THEIR VEHICLE STOPPED ON A HIGHWAY. I FEEL THAT THIS ISSUE CAUSES A HUGE SAFETY RISK. NO ONE AT THE DEALERSHIP WHERE I BOUGHT MY VEHICLE MENTIONED THIS ISSUE; I WOULD NOT HAVE PURCHASED THE VEHICLE IF I KNEW THAT IT LITERALLY SHUTS DOWN. I MENTIONED IT TO MY SALESMAN AND HE SAID HE WAS UNAWARE. I FOUND IT HARD TO BELIEVE THAT JEEP IS NOT RECOGNIZING THIS ISSUE. *DT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

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