NHTSA Complaint #11233716 — 2014 FORD FUSION

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11233716
Vehicle	2014 FORD FUSION
Component	STRUCTURE:BODY
Date of Incident	July 21, 2019
Date Filed	July 21, 2019
Mileage	106,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

BOTH MY REAR DOOR LATCHES HAVE FAILED CAUSING THE DOOR TO BE UNABLE TO BE CLOSED SHUT, AND THIS HAS HAPPENED SUDDENLY ONCE WITH MY SON IN THE BACK SEAT NEXT TO THE DOOR. THE DOOR BECOMES UNABLE TO BE CLOSED AND WILL SWING OPEN UPON TURNS ETC. THIS WAS A MAJOR RECALL OF SIMILAR FORD FUSION MODELS IN THE 2014 MANUFACTURER YEAR FOR SOME REASON MY VIN DID NOT POP UP FOR THIS PARTICULAR RECALL BUT CLEARLY IT SHOULD HAVE BEEN AND NEEDS TO BE ADDED TO THIS EXISTING RECALL SO I CAN GET THIS RESOLVED BY THE COMPANY.

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