NHTSA Complaint #11233662 — 2012 FORD FOCUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11233662
Vehicle	2012 FORD FOCUS
Component	POWER TRAIN
Date of Incident	May 15, 2019
Date Filed	July 21, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

I HAVE A FORD FOCUS WITH THE FAULTY TRANSMISSION. THE DEALER ALREADY INSTALLED 2 CLUTCHES AND EVERY TIME I BRING IT BACK NOW THEY JUST REPROGRAM IT WHICH MAYBE LASTS ONE DAY. I SPOKE WITH CORPORATE A FEW YEARS AGO THAT IS WHEN THEY REPLACED THE 2ND CLUTCH. THE CAR WILL JUST DOWN SHIFT AS I'M DRIVING IT OUT OF THE BLUE, BUCKS, CHATTERS LIKE ITS GOING TO BLOW UP AND A DELAY IN STARTING. IT'S NOT A SAFE CAR TO BE DRIVING THEY WONT DO ANYTHING ABOUT THESE VEHICLES NOW YOU JUST GET THE BRUSH OFF FROM THE DEALER. WHEN THEY REPLACED THE FIRST CLUTCH THE DEALER ADMITTED THAT IS WAS THE WORST THAT THEY HAVE SEEN.

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