NHTSA Complaint #11233346 — 2011 CHEVROLET IMPALA

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TRANSMISSION FAILED. WHEN THE CONTACT ENTERED AN INTERSECTION, THE VEHICLE STALLED WITHOUT WARNING. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO COAST THE VEHICLE ONTO THE ROAD SHOULDER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE PLANETARY GEAR FAILED. THE MECHANIC REBUILT THE TRANSMISSION AND REPAIRED THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE'S WARRANTY WAS EXPIRED. THE CONTACT ALSO STATED THAT THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE ON JULY 12, 2019. THE HEADLIGHTS WERE NOT REPLACED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 41,908.