NHTSA Complaint #11232665 — 2012 FORD FOCUS

MY VEHICLE IS EXPERIENCING THE KNOWN ISSUES WITH THE DPS6 TRANSMISSIONS. THIS INCLUDES THE CLUTCH SLIPPAGE AND "JUDDER" WHEN SHIFTING AND I HAVE ALSO HAD MY TCM FAIL ENTIRELY WHILE THE CAR WAS IN MOTION RESULTING IN THE ENGINE BEING SHUT DOWN SUDDENLY SO ALL POWER WAS LOST. BECAUSE THE ENGINE SHUT DOWN, I HAD NO POWER STEERING. FORTUNATELY, AT THAT TIME, I WAS ON A RURAL HIGHWAY AND I WAS ABLE TO GET OFF TO THE SIDE OF THE ROAD. THE VEHICLE WOULD NOT RE-START AND I HAD TO HAVE IT TOWED TO THE NEAREST FORD DEALER FOR A TCM REPLACEMENT. I HAVE HAD 3 CLUTCH AND TRANSMISSION SEAL REPLACEMENTS COMPLETED UNDER THEIR EXTENDED WARRANTY PROGRAM FOR THIS VEHICLE BUT I AM NOW OUTSIDE THAT EXTENDED WARRANTY PERIOD SO ANY FURTHER REPLACEMENTS WILL BE AT MY COST. THE MILEAGE INTERVALS BETWEEN THE CLUTCH REPLACEMENTS WERE ONLY 10,000 AND 7,000 MILES. SOME PEOPLE CHANGE THEIR OIL AT A SIMILAR INTERVAL. I AM AGAIN EXPERIENCING A SHUDDER DURING SHIFTING IN THIS VEHICLE AND HAVE BEEN AVOIDING DRIVING IT FOR THIS REASON. I HATE TO SPEND THE MONEY ON A NEW CLUTCH AS I THINK IT WILL BE JUST A TEMPORARY FIX AND A VERY EXPENSIVE ONE. NOW I READ THAT FORD KNEW ABOUT THESE PROBLEMS BEFORE THESE VEHICLES WERE BEING SOLD YET THEY STILL PUT THEM ON THE MARKET. THIS DISREGARD FOR THE SAFETY OF THEIR CUSTOMERS IS UNACCEPTABLE AND THEY NEED TO DO A LOT MORE TO MAKE THINGS RIGHT FOR THOSE OF US WHO ARE SADDLED WITH THIS BREACH OF OUR SAFETY AND TRUST.