NHTSA Complaint #11232621 — 2014 FORD EXPLORER

STRUCTURE:BODY issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11232621
Vehicle	2014 FORD EXPLORER
Component	STRUCTURE:BODY
Date of Incident	April 20, 2019
Date Filed	July 16, 2019
Mileage	95,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

I WAS DRIVING ON THE HIGHWAY AND HEARD A SCRAPING SOUND SIMILAR TO THE SOUND OF ICE SCRAPING ACROSS THE WINDSHIELD BEFORE IT FLIES OFF. THE NEXT MORNING I NOTICED THAT THE TRIM AROUND THE WINDSHIELD WAS GONE. I THOUGHT IT WAS JUST MY CAR BUT I AM NOW SEEING MORE EXPLORERS WITH THE SAME PROBLEM. I CALLED A FORD DEALER AND WAS TOLD THAT THERE IS NO RECALL AND THAT I WOULD HAVE TO PAY FOR THE REPAIR.

Related Complaints for the 2014 FORD EXPLORER

Other STRUCTURE:BODY Complaints

#11716719 — February 9, 2026 — JUST LAST YEAR, I STARTED NOTICING THAT BOTH OF MY FRONT SEATBELTS ARE NOT FULLY RETRACTING WHEN I AM BUCKLED OR UNBU...

#11708679 — January 4, 2026 — In January 2024 we were driving on the interstate when the left front A-Pillar trim part around windshield came off a...

#11701458 — November 25, 2025 — Exterior A-Pillar Appliqué Trim Clip Attachments Mfr recall # 24S02 NHTSA recall # 24V031 Remedy has been unavailab...

#11687271 — September 15, 2025 — The vehicle inspection to see if our vehicle qualified for the recall to replace the A-Pillar trim was done well over...

#11685541 — September 7, 2025 — Remedy is not yet available as of September 2025. Received letter February 2024. Regarding A pillar trim

Recent Complaints for the 2014 FORD EXPLORER

#11719074 — STRUCTURE — February 19, 2026 — The contact owns a 2014 Ford Explorer. The contact stated that while driving at an undisclosed speed, the passenger’s...

#11718830 — STRUCTURE — February 18, 2026 — The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structu...

#11718587 — STRUCTURE — February 17, 2026 — The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structu...

#11717080 — POWER TRAIN — February 10, 2026 — PTU failure, due to no maintenance service recommended for PTU, PTU failure has been a ongoing issue due to the posit...

#11717080 — UNKNOWN OR OTHER — February 10, 2026 — PTU failure, due to no maintenance service recommended for PTU, PTU failure has been a ongoing issue due to the posit...