NHTSA Complaint #11708679 — 2014 FORD EXPLORER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11708679
Vehicle	2014 FORD EXPLORER
Component	STRUCTURE:BODY
Date of Incident	January 23, 2024
Date Filed	January 4, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

In January 2024 we were driving on the interstate when the left front A-Pillar trim part around windshield came off and hit our windshield, then flew off on the highway. We received a recall from Ford in February 2024, to date they claim they still don't have the part to repair, we now have water that leaks into the car when it rains. Which is creating issue inside our car. it has now been two years, it seems like they will never get this and my car will keep leaking. The car is titled in Virginia but the car is located at our Florida property in Clearwater Beach FL, I need it fixed down here.

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