NHTSA Complaint #11232579 — 2018 AUDI Q5

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	11232579
Vehicle	2018 AUDI Q5
Component	WHEELS
Date of Incident	July 10, 2019
Date Filed	July 16, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2018 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V416000 (WHEELS). THE CONTACT STATED THAT ROYAL AUTO GROUP SERVICE (LOCATED AT 1525 HOWARD ST, SAN FRANCISCO, CA 94103, (415) 241-8100) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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