NHTSA Complaint #11232556 — 2014 RAM 1500

IN MAY I BROUGHT MY TRUCK INTO MY LOCAL RAM DEALERSHIP FOR A MANDATORY RECALL FOR THE ECODIESEL ENGINE SYSTEM AS PART OF A CLASS ACTION LAWSUIT SETTLEMENT WITH THE EPA. THE TRUCK RECEIVED BATCH OF NEW SOFTWARE THAT SIGNIFICANTLY DAMAGED ITS ABILITY TO ACCELERATE SAFELY FROM A STOP. THERE IS CURRENTLY A 2-4 SECOND DELAY BETWEEN MY PRESSING THE GAS PEDAL, AND RECEIVING A RESPONSE FROM THE ENGINE. THIS HAS LED TO NEAR MISSES, AS THE DELAY ISN'T ALWAYS PREDICTABLE. IT IS WORSE STARTING FROM A STOP HEADING UPHILL. THIS DELAY IS WHOLLY A PART OF THE RECALL INSTALLED ON MY VEHICLE IN MAY. IT HAD NOT EXPERIENCED THIS TYPE OF DELAY PRIOR TO THE SERVICE. THE VEHICLE ALSO SUFFERS FROM DELAYED RESPONSE WHILE MOVING, BUT THIS IS A SECOND OR TWO, AND CAN BE PREDICTED AND ACCOUNTED FOR. THE DELAY FROM START IS ABYSMAL, AND UNSAFE. MY LIFE, AND THE LIVES OF MY FAMILY MEMBERS, HAVE BEEN PLACED AT RISK DUE TO FCA'S INABILITY TO MEET EMISSION REQUIREMENTS WITHOUT COMPROMISING THE SAFE OPERATION OF MY VEHICLE. TO ADD INSULT TO INJURY, DEALERS KNOW ABOUT THE ISSUES, AND THE ECODIESELS ARE BRINGING EXTREMELY LOW TRADE-IN VALUE. I WOULD NOT HAVE BOUGHT THIS TRUCK IN THE FIRST PLACE IF IT DROVE THE WAY IT IS TODAY.